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Patient Portal

healow

Johns Creek Specialist Center is a member of a network of physician practices that utilizes Healow by eClinicalWorks, a secure, web based system that allows you real-time access to your medical record and enables you to contact our office electronically. Healow by eClinicalWorks is available 24 hours a day for you to review your health records and conduct non-urgent communications with our office.

Healow by eClinicalWorks is NOT to be used for urgent or emergency communications. Communication through the portal is not intended to replace an office visit. Please do not send messages through Healow by eClinicalWorks that require immediate medical attention. If you do not receive a response within 72 hours, you should contact the office.

  • In order to obtain your lab results, you must log into the portal.
  • Please allow 2 weeks for results to be posted to the portal after your appointment
  • Get your lab results by reading the directions on the portal home page.
  • Please allow 24 to 48 hours for prescription refills to be completed.

PLEASE NOTE:
Patient portal communication is intended only for the patient that is currently logged in. Any communication relating to another patient including family members needs to be communicated under their own portal ID. You are responsible for the security of your password(s) and for authorizing, monitoring and controlling any access and use of your account and password(s).

If you decide to connect your health record to the third-party app of your choice, please be advised that the app is in no way endorsed by or affiliated with Northside. When you connect your health record to the app of your choice or elect to transmit your health record outside of our medical record system, Northside is then no longer managing the security and use of your data and you are responsible for protecting that data, which may no longer be secure. Northside encourages patients to always consider the protection of your personal data and read in full all privacy policies and terms of use to ensure you manage your data appropriately as sharing your information cannot be undone.

By clicking on the portal link below, you are agreeing to our Portal Terms.

Click here to login to Patient Portal

Ready for an appointment?
Call our office to make an appointment or to refer a patient. 678-679-6210